The Most Complete Technical Support Solutions. Ever.

CareWorx Connect solutions provide flexible offerings that allow you to choose the level of support that’s right for your community.
From basic 24×7 device support to fully managed network and desktop support, or mobile device management – CareWorx gives you options.

A complete technical support solution for Senior Care end-user devices including 24/7 dedicated, professional helpdesk and remote monitoring.

 Flexible support offering that gives you a menu of a la carte services to meet your unique needs.

Our most comprehensive support solution: 24×7 support for devices, users and infrastructure.

Complete mobile device management (MDM) solution to ensure your team’s senior care mobile devices are up to date, safely managed and secure.

Dedicated Team

CareWorx has decades of experience providing IT support and more than 15 years experience specifically in the senior care sector.

Connect support gives you 24×7 access to an experienced team that specializes in senior care technology solutions.

Detailed Reports

Regular reporting gives you insight into how Connect support is being used in your organization and helps to identify problem areas that can be proactively addressed and prevented in the future.

CareWorx Connect

– complete support solution for senior care devices

  • 24×7 live answer support for technical issues related to senior care technology devices
  • Quarterly reporting
  • Remote monitoring & management
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CareWorx Connect Plus

– offers a la carte support options to meet your unique needs:

  • PointClickCare password resets & user administration
  • EHR data migrations
  • Live answer end-user device support available when you need it (8-8 business day, after-hours or 24×7)
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CareWorx Connect Premium

– comprehensive IT support for devices, users and infrastructure

  • 24×7 live answer support for technology issues
  • Desktop management
  • Security & network management
  • Dashboarding & service metrics
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Connect Mobile

– complete solution providing support, security & management of your mobile devices.

  • 24×7 live answer support for mobile devices
  • Mobile device management (updates, application control, security, remote recovery/wiping)
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Have questions? We have answers that will help make the most of your technology investments!

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Taas It!

CareWorx TaaS gives you the technology you need in a flexible, affordable payment model.

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Support Solutions

CareWorx offers a range of personalized helpdesk support options to meet your needs.

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