May 23, 2019 – Ottawa & Vancouver, Canada – Fully Managed, the recently merged top-50 global managed service provider (MSP), leading ServiceNow MSP, and market leader in Senior Care technology solutions, today announced it has acquired Vancouver-based MSP, Affinity Managed Services.
Affinity, founded in 2011, served customers in Canada and the United States. As part of the deal, which became effective April 1, 2019, Fully Managed welcomed new staff, including Affinity co-founders Matthew Williams and Jim Jessup, who have joined the team as Design Architect and Technical Account Manager respectively.
“We are very happy to have Matt, Jim, and the rest of their team on board and contributing to our growing organization,” said Joel Abramson, EVP and GM of Managed Services at Fully Managed. “The former Affinity team adds depth and strength to our organization and enhances our capabilities overall.”
“The Affinity group is thrilled to have joined a growing organization like Fully Managed,” said former Affinity CEO Jim Jessup. “Affinity customers will benefit from this change and our top priority is welcoming them to their expanded managed services team.”
Fully Managed now has over 270 employees focused on three lines of business (divisions): Managed Services, Enterprise Service Management, and Senior Care technology. The company has plans to continue expansion through both organic growth and additional acquisitions.
“Acquisitions like Affinity are part of our long-term vision and growth strategy,” said Mark Scott, CEO of Fully Managed. “Bringing the Affinity team into the fold made sense for our company. They were well-respected in Vancouver and shared the same business approach and philosophy about managed services, digital transformation and simplifying technology for customers.”
About Fully Managed
Fully Managed (recently merged with CareWorx) is a top-50 global managed service provider, leading ServiceNow® MSP, and market leader in senior care technology solutions. Every day, people across North America rely on Fully Managed to deliver the peace of mind that their technology will work exactly how they need it to, when they need it to.
The Fully Managed Central service management platform provides organizations with a complete solution to deliver 24×7 service desk, IT service management, automation, security, and self-service to end-users. Our GrandCentral platform delivers ServiceNow®-as-a-Service at a fraction of the cost with seamless implementation and ongoing maintenance.
CareWorx Fully Managed is the senior care industry’s largest provider of managed IT, hardware/mobile devices and wireless solutions, with 70,000 devices and IT services in over 5,000 facilities. We help over 600,000 seniors receive better care every day!
For more information, contact:
Aaron Bradley, VP of Marketing